Whale Spray Pool

We aim to process all orders by the next working day if placed before 11:00 PM.

Free 48-hour delivery on all orders 

Free delivery on all spare part orders

Orders are dispatched via a tracked 48-hour service via Royal Mail or DPD depending on parcel size/weight.

We currently ship to UK mainland addresses only

Please allow 3-4 working days for delivery during peak periods or sales events.

Returning Goods 

We hope that you love your purchase! 

If, for any reason you have changed your mind, you can return your order within 14 days. Please note the goods would be returned at your own cost, and your item(s) must be in the condition received and in the complete original box and/or packaging. Refunds will not be processed until the goods have been checked. We do not offer any refund if the goods are not returned in a saleable condition.

Faulty Returns

For items that have arrived damaged – they must be reported within 14 days via our Intex customer services e-mail intex@johnadams.co.uk along with a photo of the damaged item. Once approved we can arrange for the goods to be either replaced or refunded.

See our Returns Policy for more information