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Contact us

Hello! Thank you for visiting the Intex Wetset website.

Just to make you aware, our offices are still open and we are here, working hard to process all of your spare parts orders and answer all of your questions and queries. 

However, as I’m sure you can imagine, it’s a very busy time for us and we’re working with reduced staff levels to ensure safe distancing for all of our workers. Unfortunately, this means it may take us a little longer than usual to respond.   Our phone lines are now closed, so please contact us using the relevant online forms.

For missing and / or faulty parts, please complete the warranty claim form.

For other queries please use the form below and please allow up to 14 days for a response.

We very much appreciate your patience and understanding in these exceptional circumstances and we promise to get back to you as quickly as we can.

 Thank you and stay safe!


For all enquiries please leave your details and message in the form below and a member of the Intex team will be in touch as soon as they can.

Before you submit your enquiry or get in touch be sure to check out our FAQs, your query may already have been resolved there.

Enquiry Received!

Thanks for getting in touch. A member of the Intex customer service team will be in touch as soon as possible.

*Please be aware that due to the current Covid-19 situation and a high volume of enquiries, it may take up to 14 days for us to get back to you.