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Customer Service

The Intex Warranty Replacements Policy

If you require a replacement for a faulty component please complete the Warranty Form – this must be supported with a copy of your proof of purchase.

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Help With Your Intex Product

Misplaced your manual? No worries we’ve got you covered.  Take a look below to see what you need. If you can’t find what you’re looking for, please email us at

instruction manuals
Common issues & FAQs
Most issues can be resolved by consulting your instruction manual or by using our FAQs.
For replacement parts you can also visit our Buy Spare Parts section.