FAQs Category: PureSpa Troubleshooting

If alarm code E98 is displayed on the control panel, it means the spa has encountered either water or ambient temperature of 55℃ (131ºF) or above, i.e. the ambient temperature...

If alarm code E97 is displayed on the control panel, it means there is a heater fuse error. If alarm code appears on the control panel, unplug and plug back...

E96 means the PureSpa is experiencing a system error. If the control panel displays this error, turn off the system and unplug it. Plug the unit back in and restart...

If alarm code E95 is shown, it means the water temperature is too high. Let the spa water cool down to 104ºF (40ºC) or below, reset the control panel information...

If alarm code E94 is displayed on the control panel, it means the water temperature is too low. If alarm code E94 appears, unplug and plug back in the GFCI/RCD...

It means high salt level (above 2500 ppm). If E92 is shown do the following: Test the salt level with a salt test kit. If a salt test kit is...

It means low salt level (below 2500 ppm). If E91 is shown do the following: Test the salt level with a salt test kit. If a salt test kit is...

If alarm code E90 is displayed on the control panel, it means no water is flowing through the system. Please check the following: The filter cartridge is clean and properly...