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Common issues & FAQs
Most issues can be resolved by consulting your instruction manual or by using our FAQs.
For replacement parts you can also visit our Buy Spare Parts section.
Do I require chemicals and where can I get them?
Is there a repair patch enclosed for the liner?
Why has algae appeared in the water?
Leaves, twigs, grass etc. are in the pool what do I do?
How can I prevent leaves, twigs, grass etc. from getting in the pool?
How many filter cartridges do I need per person?
Why does the filter unit keep turning itself off during hot days?
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